英文面試懶人包:外商面試6大常見問題輕鬆破解(附範本音檔)

「英文面試」是應徵外商工作或實習需經歷的流程,事前充分準備加以演練,可以消除緊張感,本文整理6大英文面試常見問題及回答範本、音檔及準備技巧,再加上精選好用的12大句型,滿滿的乾貨幫助你在面試時靈活運用,一舉拿下offer!

文/薛詠文

Tell me more about yourself. /
Please introduce yourself.

請介紹一下自己。

A1 有力簡答 (以市場調查人員為例)

I just graduated from ABC University, and I’ve obtained my bachelor’s degree in business management. Although I don’t have much working experience, I do have a passion for my work.

我剛從 ABC 大學畢業,我已取得企管的大學學位。雖然我沒有很多工作經驗,但是對工作充滿熱情。

A2 深入詳答

Sure, no problem. Well, I grew up here in Taipei. After graduating from high school, I was accepted by National ABC University to major in business administration. While at ABC University, I began specializing in working with local market research firms, and I haven’t looked back since. I’ve been working in the market research field for over three years now, developing and implementing strategies that help business clients understand more about market trends and consumer needs. Over the years, I’ve developed strong analyzing skills, organizational skills, and most importantly a passion for my work.

好的,沒問題。嗯,我在台北長大。高中畢業之後,我便進入國立 ABC 大學主修企業管理。在 ABC 大學期間,我就開始專門與本地行銷研究公司合作,至今從沒改變過我的選擇。我已經在市場研究領域工作超過三年的時間,負責開發和執行可協助企業客戶更了解市場和消費者需求的策略。過去幾年間,我鍛鍊出了優秀的分析能力、組織能力,而最重要的是,我對工作的熱忱。

Tips 面試一點通!
通常面試一開始,面試官常會問這樣的問題來開啟互動,只要簡單、直接地表達自己主要的專才和能力即可,不需太過詳細地介紹唸過的學校或待過公司等瑣碎細節。


What are your strengths and weaknesses?

你的長處與弱點為何?

A1 有力簡答  

I have good communication skills and I am able to speak English fluently. As for my weaknesses, well, I would say sometimes I pay too much attention to details.
我的溝通能力強,也能夠說流利的英語。至於我的缺點,嗯,我覺得有時我太過注重細節了。

A2 深入詳答

I consider my communication skills and language ability my two strengths. This combination enables me to communicate with clients from around the world without any difficulties, and my boss is very complimentary about my work too. As for my weaknesses, well, I have to admit that sometimes I pay too much attention to details. When I am working on a task, I can’t help wanting to make sure everything is perfect and I spend lots of time checking over and over again. However, now I’ve come to a good balance by ensuring all my tasks are done accurately the first time.

我認為我的溝通技巧和語言能力是我的兩大長處。這兩個能力的結合讓我可以毫無阻礙地跟來自世界各地的客戶溝通,而且我老闆也對我的表現讚賞有佳。至於我的弱點,我必須承認我有時候會太注重細節。當我在做事時,我會忍不住想確認所有的事都完美無缺,我會花很多時間一再地檢查。但是,現在我學會了如何取得平衡,我會確認在第一次就把事情做對。

Tips 面試一點通!
一般人都會覺得討論自己的長處或優點是個有點棘手的問題,其實只要把握一個原則——誠實描述即可,絕不可誇大。提到自己的長處或優點時,只提及與工作相關者為上策。若要討論的是個人的弱點,則有幾個策略: 第一,要將弱點淡化,改以正面的方式來呈現。比方說,若你是個「慢郎中」,可以較正面的方式說「個人比較注重細節,因此完成專案的時間會長一點。」其二,直接說出弱點,但要加強補充個人已採取行動做出的改變。比方說,「個人之前較不善於在眾人面前說話,但是在去年上了一系列簡報、溝通及談判技巧的課程之後,學到很多,現在上台報告已不再是個問題。」


Describe a mistake you made before and how you overcame it.

請描述你曾犯過的一個錯誤和你如何化解它。

A1 有力簡答 (以研發工程師為例)  

I once ignored customers’ opinions and designed something that failed to satisfy my customers’ needs.

我曾經忽略了客戶的意見,因而設計出不符客戶需求的東西。

A2 深入詳答

Well, one mistake in my career I’ve made so far is overlooking customers’ real needs. When I worked at Essential Tech. as a R&D Engineer, I was assigned to develop some electronic products. My administrator urged me to talk to some potential buyers and check what their preferences were before designing any products. However, I was overconfident about my own ideas and just went ahead to make a device prototype without consulting customers’ opinions in advance. It turned out that my ideal product was a failure in the market. But it was a good thing that I took proper actions afterwards. I asked the marketing department to conduct a focus group to collect customer feedback, and then modified some functions of the product based on customers’ opinions. I was pleased that my product was eventually well accepted by the market.

嗯,到目前為止,我在職涯中犯過一個錯誤,那就是忽略了客戶的真正需求。我在Essential Tech 當研發工程師時,曾被指派開發一些電子產品。我的主管叮嚀我在設計產品前先跟潛在客戶談談,看客戶喜歡什麼。但是,當時我對自己的點子太過自信,在沒事先詢問客戶意見的情況下就直接製作了產品的原型。結果我自認為的理想產品在市場上失敗了。但幸好我隨即採取了些適當的行動。我請行銷部門辦了一個焦點團體訪談以收集客戶的意見,然後根據這些客戶的意見來修改產品功能。我很高興我設計的產品最後被市場接受了。

Tips 面試一點通!
藉由這個問題可以了解到一個人的 problem solving ability(解決問題的能力)如何。老闆會提出此問題,不僅是想知道應徵者會如何看待其所遇到的問題,更想知道的是,他或她如何運用自己的能力化解這個問題。不需揣測老闆想聽的答案,而誇大地講述超出自己能力範圍的事例。


Why did you leave your last job? /

Why did you quit your job?

你離開/辭去上一個工作的原因為何?

A1 有力簡答                                                

I am eager to work in a more challenging environment where I can make better use of my skills and experience.

我很想要在更有挑戰性的環境工作,這樣我可以更善加利用我的技能與經驗。

A2 深入詳答

Well, I’ve been working for the same company in the same position for more than three years now, and it seems like there is not much room for me to advance with my current employer in the near future. So I am more interested in looking for bigger challenges and opportunities to apply my related sales skills and experience in a different capacity.

我在同一家公司擔任同個職位超過三年的時間了,感覺上在目前的公司短期之內不會有太多的晉升空間。因此,我想找尋更大的挑戰和機會,將自己相關的業務技能和經驗應用到不同職位上。

Tips 面試一點通!
離職的理由很多,但切記不要批評前公司的不是,或講前任老闆、同事的壞話,盡可能將焦點放在是經過自己深思熟慮才做出離職決定的整體原因。


Describe your work experience, and what is your most significant accomplishment?

請簡述你的工作經驗。你最大的工作成就為何?

A1 有力簡答 (以系統整合專案為例)                                  

I would say that closing the CSI deal is my most significant accomplishment. Not only did I put a lot of effort into the case, but I also learned to communicate well with team members and balance different opinions. It was a valuable experience for me.

我認為完成 CSI 專案是我最大的成就。我不僅花了很多的心力在上面,也從中學到如何跟團隊成員溝通,並權衡不同的意見。對我來說那是非常有價值的經驗。

A2 深入詳答

I’ve been working in the CCI system integration company as a pre-sales representative for two years now. And for the most significant accomplishment, well, that would definitely be the CSI case which I just finished. It took me around six months to close the deal and I am pretty proud of it. For one thing, working on a big case like that required that I be very focused and goal-oriented. I worked closely with colleagues from sales and technical support departments and eventually came up with a suitable networking solution for the enterprise client to deploy. I definitely matured a lot working on that case. At the same time, I needed to have the ability to communicate with different types of people and to integrate constructive criticism into my planning. So I would say it was a huge growth experience for me.

我在 CCI 系統整合公司當業務代表已有兩年的時間。說到我最顯著的成就,嗯,那就非我剛完成的 CSI 專案莫屬了。那個案子我花了大約六個月才結案,為此我頗感驕傲。理由之一是,要處理像那樣的大案子我需要全神貫注朝目標前進。我和業務部和技術支援部的同事合作無間,最後設計出了一個最適合的系統連線方案讓企業客戶可進行作業。我確實從此案中成長不少。同時,我也需要具備和各式各樣的人溝通的能力,並將有建設性的批評建議整合到我的規劃當中。所以,我認為對我來說這是個非常重要的成長經驗。

Tips 面試一點通!
一般而言,老闆都會想了解應徵者的過往經驗和成就的事蹟。經驗部分簡述重點即可,不要細數流水帳。事蹟方面則應講述最顯著的成果,還有從中學到的寶貴經驗。


Tell me why you are the best candidate for this job. Can you give us a reason to hire you?

請說明你為什麼是這份工作的最佳人選。能否給我們一個雇用你的理由?

A1 有力簡答 (以銷售業務職缺為例)                                

I believe I am the best candidate because I have sales experience, excellent communication skills, and outstanding English language ability.

我相信我是最佳人選,因為我有業務經驗、良好的溝通技巧,和優秀的英文語言能力。

A2 深入詳答

You should hire me for three major reasons. The first reason is I have excellent sales skills. I have three years of sales experience and have achieved outstanding sales records. My clients like to buy things from me because I always maintain good relationships with them. The second reason you should hire me is related to my communication ability. I have received comprehensive and solid training in presentation and negotiation skills. Finally, you should hire me because of my bilingual ability. I am able to speak both Chinese and English fluently so I have confidence to help you expand the international market.

基於三個主要理由您應該雇用我。第一是因為我的銷售能力很強。我有三年的銷售經驗,並曾締造優秀的業績紀錄。我的客戶都很喜歡跟我做生意,因為我一直都和他們保持良好的關係。第二個您應該雇用我的原因和我的良好溝通能力有關。我接受過完整、扎實的簡報和談判技巧訓練。最後,因為我有雙語能力所以您應該雇用我。我會講流利的中、英語,我有信心可以協助貴公司拓展海外市場。

Tips 面試一點通!
回答此題可將自己的優勢或長處再強調一次,當然必須是跟工作相關、可以為公司創造利潤,而非只是一般的個人特質。


精選好用句型,一次入袋!

學完本單元的高頻問題及擬答後,試著寫下自己的答案,最後再複習一次本單元的好用句型,有助於在面試時靈活套用,秀出最好的一面!

✎強調對應徵公司有做過功課

In reviewing your company website, I’ve familiarized myself with your company mission and objectives.

在審視過貴公司的網站後,我對貴公司的使命和目標有了更深的認識。

✎說明幾年後的工作期許

I hope that I will have developed the competencies and experience to be considered for a [position].

我希望我已具備可以勝任〔職位〕的能力和經驗。

✎說明何時可開始上班

Please allow about [number of days] to transfer my responsibilities to colleagues at my current employer.

請給我大約〔天數〕的時間,讓我可以把目前在公司負責的工作交接給其他同事。

✎說明短期目標

My short-term objectives are to [do something] and [do something] within [time period.]

我短期內的目標是在〔期限〕以內〔做某事〕並〔做某事〕。

✎說明達成短期目標方式

Besides the [training courses] I am taking, I would also like to obtain real hands-on experience by [doing something].

除了我目前在上的〔課程名稱〕外,我也想藉由〔做某事〕得到實務經驗。

✎說明應徵此份工作的原因

I am good at [doing something], and I want to apply my skills to benefit your company.

我擅長〔做某事〕,我希望能運用我的技能來幫助公司。

✎說明可承諾留任的時間

I would like to remain employed here as long I can make a positive contribution to the company.

只要我還可以帶給公司正面的貢獻,我都會想留在貴公司工作。

✎說明為何自己是最佳人選

I believe I am the best candidate because I have [adjective / noun] experience, [adjective / noun] skill, and [adjective / noun] ability.

我相信我是最佳人選,因為我有〔形容詞/名詞〕經驗、〔形容詞/名詞〕技能,和〔形容詞/名詞〕能力。

✎說明可勝任應徵工作的原因

I believe I can perform the job well, since I am [adjective], familiar with different [something], and have sufficient [something] experience.

我相信我可以勝任此份工作,因為我〔形容詞〕、熟悉各種〔某事物〕,也有足夠的〔某事物〕經驗。

✎說明希望待遇

Based on my experience and ability, I would say the range of a minimum of [amount] to a maximum of [amount] per month is reasonable.

就我的經驗和能力而言,我認為每月薪資落在最低〔 金額〕 和最高〔 金額〕 之間是合理的。

✎新鮮人或經驗不足者適用句型

As I am still fresh, I am passionate about the job and excited to learn everything.

雖然我是新進人員,我對工作充滿熱情,我也對學新東西感到很興奮。

✎被質疑自己大材小用時適用

With my strong ability and experience I can start to achieve more for the company than someone with less experience.

以我豐富的能力和經驗,我可以比那些較沒經驗的人更快替公司做出貢獻。

外商百大英文面試勝經

節錄自:貝塔語言《外商.百大英文面試聖經/薛詠文 著 》


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